.Disclaimer

  1. This warranty is limited only to the purchase of original cranksets and parts from any AEROZINE authorized dealer and also assembled by them. AEROZINE has never authorized any dealers or other businesses to sell our products on Internet.
  2. To protect your rights, please do not forget to ask for a copy of the user's manual from the store at the time of purchase (customer after-sales service card is included inside.)
  3. All warranty services of this company are performed by AEROZINE authorized dealers. In order to maintain the quality of the warranty services, please bring your customers after-sales service card to an AEROZINE authorized dealer near your residence for warranty and repair.
  4. The actual color, specification and option for cranksets and parts may vary from the catalogue. This company reserves the right to change any specification.

.AEROZINE Warranty

AEROZINE provides warranty for the first-hand owners who purchase original cranksets and parts of AEROZINE brand. Its content is described as follows:

  1. When damage occurs under regular use pursuant to the content of the user's manual within the warranty period and is also determined as of defective quality by dealers, dealers will provide comprehensive after-sales services. If it is not caused by defective quality, parts and labor will be charged at reasonable cost.
  2. Warranty period for crankset: two year from the date of purchase.
  3. Please pay special attention: AEROZINE will not provide any warranty for any crankset and part that is altered without AEROZINE's permission or repaired by non-AEROZINE authorized dealers.

.AEROZINE crankset serial number

AEROZINE makes an exclusive customized DNA sequence for every customer. With a matching sequence code, we guarantee that every tag with an anti-counterfeiting serial number is unique. AEROZINE institutes rigorous internal controls to protect customers. From the sequence design to the serial number of DNA, each mass production process or testing procedure is performed by different group members and goes through layers of control processes to ensure product quality. Customers can trace back the processes of manufacturing, logistics, sales, and after-sales services etc. for the product through the serial number of the tag and have full control of product quality, logistics management, sales agency, and customer service. Crankset serial number is the identification of your crankset, please pay special attention to it, because it is also the basis for you to get the guarantee of the after-sales services (warranty) at the time of purchase. Please check whether your crankset serial number is complete before purchase. If there is any sign of grinding on the crankset serial number, please do not purchase!

. What should you do?

  1. Make sure information on your customer after-sales service card is filled out clearly and completely.
  2. Please save your user's manual and customer after-sales service card carefully.
  3. How do you send back your information to AEROZINE for filing: please give the first part (the company copy) of your customer after-sales service card to the authorized AEROZINE dealers of your original purchase.