Unused merchandise purchased directly from may be exchanged in original packaging with a copy of the invoice, receipt or packing slip. The item(s) must be unused and in excellent condition, in undamaged packaging.
We will not accept C.O.D deliveries, nor can we replace packages lost during return shipment if proof of tracking is unavailable.

Sending in your return for exchange or refund:

If you are mailing an item back to us, first contact AEROZINE | TITANIUMfor an RA#.

Send a mail to service@aerozinebike.com

Ship your return to:

AEROZINE | TITANIUMR returns, RA# ______
No.202, Sec.1, Liming Road, Taichung City 408, Taiwan R.O.C.

Take a minute to tell us if you want an exchange or refund. Please include your name,  return address, phone number, what you are sending in and why, and what you would like to have happen.

For exchanges, turnaround time including shipping is about two weeks, but may be longer during periods of high volume. We will send a replacement item of the same value. If the replacement item you want is a different value or not in stock, and you have this change, we will issue a refund check.

Terms Of Use

Terms of use

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, we may be asked to enter your: name, e-mail address, shipping address and phone number.

You may visit our site anonymously.

Warranty Policy

For service or warranty issues, visit your local AEROZINE | TITANIUM or send us a request directly through service@aerozinebike.com

AEROZINE | TITANIUM provide a generous warranty on materials and workmanship, including a
2-year warranty on crankset. We provide 1-year warranty on other parts. Save time by visiting
the service for useful tools to troubleshoot and service your AEROZINE | TITANIUM products.